Thursday, May 24, 2012

The Digital Divide is Real

Yesterday I noted how Seth Godin's vision for libraries didn't factor in the digital divide. And today I find this post by Bobbi Newman on the same topic. Take a look at the stats in Bobbi's presentation, embedded below:


Indeed, one-third of US citizens in 2012 are without broadband access; and my point about including e-lending services as part of bridging that gap seems even more valid.  With information becoming digital, access to technology and the processes that facilitate access can't be glossed over.

Wednesday, May 23, 2012

Seth Godin on Librarians

My word. Sometimes Seth Godin gets it so right.

Preaching the value of Librarians, not libraries. Or at least not libraries as archival repositories. And while I admit my personal frustration at this idea: that it overlooks some of the underlying core value of information collections, I've also long felt that great collections aren't a marketable mandate for any library.

Well arranged collections are rarely valued by their intended user community; and moreover, it's a non-starter until you get people through the door. Seth Godin gets this, as do most non-librarians. But Librarians? Oh, we have a lot more to say on the topic. And that's unfortunate, because it's a message that needs simplifying.

As a profession, I think we need to accept that simplified messages surrounding 'public services' librarianship are going to be more palatable. And if we're to resurrect public opinion on topics such as  "Libraries as a publicly funded place", or a greater understanding of "Librarianship as a profession" ... it's going to be a necessity.

One other tidbit... I really liked was Seth had to say about how Libraries help people in communities improve:
"We all love the vision of the underprivileged kid bootstrapping himself out of poverty with books, but now (most of the time), the insight and leverage is going to come from being fast and smart with online resources, not from hiding in the stacks.

The next library is a place, still. A place where people come together to do co-working and coordinate and invent projects worth working on together.
"
This is a role that never dies - offline or digital. The delivery, however, is in dire need of an overhaul.

Finally, let me end with my one negative. Godin's statement that "clever ebook lending solutions are completely missing the point."; followed by his recommendation that we fight for our futures as "producer, concierge, connector, teacher and impresario."

Sound great? You bet. But it's a glib response to the digital divide. Librarians who can't facilitate e-lending will only serve the roles of "producer, concierge, connector, teacher and impresario" with a certain class of patron. And frankly... those guys already have Kindles and iPads.

Go read the post. It's thought provoking.

Friday, May 18, 2012

Gamification

Here's a summary paragraph from an interesting study via Pew Internet on Gamification:
Tech stakeholders and analysts generally believe the use of game mechanics, feedback loops, and rewards will become more embedded in daily life by 2020, but they are split about how widely the trend will extend. Some say the move to implement more game elements in networked communications will be mostly positive, aiding education, health, business, and training. Some warn it can take the form of invisible, insidious behavioral manipulation.
The connection of games to task learning certainly has a lot to offer. I'm reminded of my son memorizing his simple math facts for addition and multiplication. This year in school, his teacher had the class competing in a math-style spelling B, head-to-head, trying to recall faster than their fellow classmates. He benefited, as did everyone in the class, in a huge way. Recall went through the roof, with his Teacher who'd been teaching for nearly 40 years stating that this game would now be a fixture in her classroom.

Digital? Hardly. It's simple human reaction, and a method of reinforced learning. But I have to think that in the proper hands, all styles of gaming -- real world or virtual -- have similar benefits to offer.

Tuesday, May 08, 2012

Out and About

Getting back into the swing of blogging again, and figured I'd start here by itemizing some of the my personal publishing efforts of late. In no certain order, here's some of what I've been up to...

Over on Slaw.ca, my column went up last week on How Law Firms #fail at Social Media. I found this piece very helpful to write from a personal perspective. It really let me gather my thoughts on what law firms had to offer on social media. The relationship between "firm accounts" and "lawyer accounts" was a set of ideas that had been brewing for some time.

I also wrote an interesting post on the application of marketing spin to academic research. That's a lesson I keep trying to remind myself of... to try and step outside of the legal silo once in a while. See how other groups handle issues, technology, etc. Always fruitful. 

Going in another direction... Probably my best blogging effort in recent memory came in April when I did an email interviewed with my friend Susannah Tredwell. Her group blog, On Firmer Ground, discusses the value of law librarians, something I'm still very proud to be; and includes some great content too!  The interview tells my story about working inside law firms and discusses the challenge of adding "library value" to non-library services.

Small firm innovation, a group blog published by our clients Clio, has a rotating monthly theme on varying law practice topics. April's challenge was to find a missing mobile App from your life and write about it. I ended up going completely off-grid topic wise, and chose household monitoring. And while I'm sure Clio's community and content guru Gwynne Monahan is happy that I returned to writing for the site -- I'm also sure she'll be happier if I stay a little more "legal" in my topic selection next time. :)

And finally, over on Attorney at Work this past Friday, I had some nice quotes from Joan Feldman in her piece, Get Past Your Rookie Moves in Social Media. My coverage aside, I really enjoyed Joan's roundup of tips and ideas.

So that's it for me. As I said, I'm going to try writing more, especially over the summer. Posts might be shorter, or just pointers, but life is better when I find the time to write. Cheers!

Tuesday, April 10, 2012

LTAIG Section Status Update

LTAIG, the BC Library Association's Library Technicians and Assistants Interest Group, is petitioning for section status! I am particularly thrilled to hear this news; this turn of events is long overdue. The petition has received enough signatures to be put to a vote at the upcoming BCLA AGM in May. All BCLA members may vote on it, and LTAIG wants to get the word out to increase the odds the resolution will be passed by a 75% majority.

What would section status mean for LTAIG? I asked Tamarack Hockin, LTAIG Convenor, for the scoop - here's what she said:
"If the LTAS [Library Technicians' and Assistants' Section] petition passes the vote at the BCLA AGM in May, the most concrete benefit to technicians and assistants in B.C. will be a designated representative on the BCLA Board.

Our current state as an “interest group” is not only a misnomer, but according to the terms of BCLA’s constitution precludes representation on the board. This doesn’t mean that there are no technicians or assistants holding positions on the board, but it does mean that there is currently no one to speak on behalf of the collective interests of technicians and assistants.

The vast majority of LTAIG members – and, I suspect, all BCLA members – are interested in professional development and networking opportunities as part of the benefits inherent to professional association. LTAS will work with the BCLA Board to ensure that these benefits of membership are relevant to technicians and assistants and the unique work that we do.

I also want to emphasize that the creation of LTAS will benefit BCLA as a whole. Technicians and assistants have a wealth of experience and abilities to bring to the association. This is evidenced in projects like the soon-to-be-launched BCLA Mentorship Program, contributions to The BCLA Browser, and our wonderful LibTech Soup blog. Through the creation of LTAS we will be growing and strengthening the association, and we will be redefining it as a more inclusive place for technicians and assistants."

(Emphasis mine.)

It's pretty plain to see what a boon an LTAS would be for BC library techs and assistants, as well as the BC library community in general. I encourage anyone who's a BCLA member to make their voice heard on this issue by voting (either in person or using the proxy vote form - more details are available on the LTAIG homepage).

You can also follow LTAIG on Twitter, and be sure to check out LibTech Soup, the group's blog, which is a great resource for anyone interested in library issues.

Good luck, LTAIG - I hope the LTAS vote succeeds!

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Canadian Law Libraries - What Issues Are You Facing?


CALL is running a survey on behalf of conference plenary speaker Nigel Holloway to collect the profession's thoughts on issues facing Canadian law libraries. Holloway will present the findings at the CALL conference in Toronto this May, in a session called "Future Trends in Legal Information and Law Libraries".

Along with basic demographics, the survey asks about:
  • The biggest opportunities and challenges for your library in the next year
  • Staff time spent and billed on non-legal research
  • Changing roles of non-firm law libraries
  • Digital vs print collections - now and down the road
  • Rating legal information vendors (quality of information & customer service)
  • Consolidation of legal information purchases
  • Salary and operating budgets
The survey takes about five minutes and all responses will be keep confidential. Take it here: https://www.surveymonkey.com/s/librarianissues

Wednesday, March 14, 2012

New Law Librarians' Institute

CALL/ACBD is holding a New Law Librarians' Institute again this year, reports the ELLA Blog. It will be held May 27 to June 1, and by all accounts, this is a fantastic opportunity for library professionals who are new to the legal field to get hands-on, in-depth experience that will relate directly to their work in law libraries.

To hear what some of last year's participants thought of the institute, see Karen Sawatzky's post on Slaw. I had the pleasure of chatting with Allan Chan (one of the participants that Karen mentions) shortly after his return from the institute last summer, and he was quite enthusiastic about the experience, and very pleased that he'd attended.

Although final details of the 2012 institute have not yet been released, you can check out last year's program for an idea of what sorts of topics are addressed. See also Ted Tjaden's recap of the event on Slaw. If you're interested in attending this year's institute, consider applying for a grant through CALL's Education Reserve Fund.

Kudos to CALL/ACBD for offering this most helpful program!

Thursday, March 01, 2012

Quickscribe Manual Updates for February 2012

Tuesday, February 14, 2012

Canada and Lawful Access in 2012

If you read around in the Canadian blogosphere in the last few days, you'll notice a growing amount of attention about upcoming Federal legislation on lawful access. Probably the clearest piece I've read on the topic to date is by David Fraser titled What lawful access is all about and why it matters.

Whether a SOPA-type protest is plausible in Canada, I don't know; but protecting Canadian online privacy standards would be an equally commendable goal to the recent backlash seen south of the border. As David says in his opening paragraph, this is a BIG DEAL, and Canadians should know this is a step backwards in terms of how much information law enforcement can know about them, without a warrant or judicial consideration.

Between mobile and internet tracking, we leave a digital trail behind us with substantial depth. Much more detailed than what's in the "telephone book"; and I would encourage you to see David's list to know the scale.

This is an important evolution for Canadians to understand, and it's a BIG DEAL because legislating warrantless access to our constant whereabouts, or the online services we use, undercuts the privacy standards we have traditionally known.

Count me in for another thumbs down. This just isn't right.

Friday, February 03, 2012

If you want to work in libraries...

Ned Potter, a UK librarian who blogs at the wikiman, has put together a slideshow of ten critical things to know if you want to work in libraries, saying "the Information Profession is generally misunderstood; this is an effort to set the record straight." The presentation itself is a couple of years old, but was cited in a recent article in the Guardian on "What it Takes to be a 21th Century Librarian".

None of them will come as a surprise to folks who are currently working in libraries, but there are some good reminders in there: it's not all about books, but it is all about people and technology. On a tough day, it's important to remember that you have to be ready to fight; advocacy is an ongoing process. And this one -- you have to be ready to change -- is maybe the single most important piece of advice I'd give someone to entering the profession.

Looking back on the motley crew that made up my library tech program, there were a lot of people there because they just plain loved books. I think many of us became interested in the program for that very reason. We liked the idea that we could find a job that would pay us to hang out with books all day. (Books, not people! Not technology!)  But as we learned more about the world of libraries, most of us came to understand that books were not the point. Technology was the point. Information was the point. Teaching was the point. Literacy was the point. And those things were a million times more interesting and engaging that dusty old (or even fresh from the publisher) books on a shelf.

There were people in my class who really weren't prepared for how much technology would be involved and struggled to see how many of the assignments were relevant. Don't get me wrong, there were a few duds among our classes and projects (there are in any program), but overall, I think we were remarkably well prepared for what the working world of libraries would be like.

One of my instructors, Darlene Taylor, said something I've never forgotten and often repeated: Working in libraries is like getting on a treadmill, and just when you start to think, "this is okay, I can keep this pace up", it gets faster. The change never stops, and if you want to be good at your job - and I'd argue, if you want to enjoy your job - you just have to adapt.

When I started my program in 2001, I  had no idea where I would wind up. These days I'm not even working in a library, but it was skills I sharpened and developed, and relationships I made while in the library trenches that brought me to where I am right now.

So, if I could add one thing to Ned's list of things you should know if you want to work in libraries, it's this: be open to where your library career takes you - you never know where that might be.

What would you add to the list?

Tuesday, January 31, 2012

Quickscribe Manual Updates for January 2012

There were two Quickscribe Manual updates this past month:
As always, daily updates to BC stats & regs are available at www.bclegislation.ca.

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Friday, January 20, 2012

2011 Library Technicians Salary Survey

BCLA's Library Technicians & Assistants Interest Group, or LTAIG, has published their 2011 salary survey for library technicians.

Some key metrics:
  • 81% were from BC, but 7 provinces or territories are represented;
  • 59% had completed the 2-yr LIT college diploma;
  • Langara and UFV graduates dominated (40% and 20% respectively);
  • Experience levels ranged from 0-25+ years, with only one over 20%;
  • 72% full time, 16% part-time;
  • Academic and Public libraries dominate, legal only 4% (which is about the right % of the LIT population);
  • Average hourly salary was $23.91 (translated: 43,516 annually);
  • Top salary scale was $26.06/hr for LITs with 20-25 years experience;
  • 79% unionized, 21% no union.
To see more metrics, check out the full report on the BCLA website.

Monday, January 09, 2012

Canadian Law Firm Libraries Tweeting

McCarthy Tetrault's library team is tweeting:

@McCarthyLibrary: McCarthy's library team -- tweeting about library services, law firms and technology.

Looks like a good mix of original comments and re-tweets that share firm news, legal community links, and interesting library stuff.

There are plenty of law librarians on twitter; as a professional group, we're a fairly sizable community. I also know of a few academic law libraries. But not sure if I've noticed any other Canadian law firm libraries that are tweeting. Correct?

If you know of others, let me know @stevematthews

Wednesday, January 04, 2012

New Vancouver Transcription Service

Just a quick note to highlight a former colleague of mine from Clark Wilson LLP, Marnie Rokosh; who has started a new transcription outsourcing business called Paralegal Transcription.

If you're lawyer or small firm administrator in the Greater Vancouver area, and are looking to outsource some of your transcription or paralegal work, I'm sure Marnie's service would be a very cost effective solution.

I write this post not just in support of Marnie's venture, but also remembering the pressure of being a new entrepreneur. This August will be the five year anniversary of Stem; and I still recall the help I was given by friends and industry colleagues in those early days.

Congratulations Marnie. I wish you the best of luck!

Quickscribe Manual Update for December 2011

Just one Quickscribe manual update to share this month: the BC Family Legislation Manual.

Remember, daily updates to British Columbia statutes and regulations are available at http://www.bclegislation.ca/.

Thursday, December 15, 2011

2011 Clawbies Nominations: A Roundup

Nominations for the 2011 Canadian Law Blog Awards (affectionately known as the Clawbies) have started to roll in. Here's a quick look at some of the blogged and tweeted nominations so far:

Blogged Nominations:
Tweeted Nominations:
Big thanks to all who have participated in the process so far! As I've done in prior years, this post will be periodically updated over the next couple weeks; and the winners will be revealed on New Year's Eve at http://www.clawbies.ca/.

Cheers!
Steve

Wednesday, December 07, 2011

Tools & Tips to Preserve Online Evidence

If you've worked in a law firm library, chances are you've been asked to help sleuth out online evidence. But how do you preserve this evidence? Daniel Reid, an associate at Harper Grey, has compiled a short but very helpful list of tools and resources to capture and store evidence from websites or social media platforms, along with explanations of some related court applications.

Hat tip to the Vancouver Association of Law Libraries Blog -- this paper was prepared for a recent VALL session on defamation.

Thursday, November 10, 2011

I'm done with Plaxo too

It took me about 30 seconds after reading Connie Crosby's post to decide if I wanted to remove myself from Plaxo. I haven't used the service in over a year, and they pepper my inbox with notifications. That's fine if I used it, but I don't.

Now I'm wondering what will be next? Klout maybe.

Friday, November 04, 2011

Comparing Amazon's e-Lending Programs

My latest post up on Slaw.ca reviews the relationship between Amazon's Prime e-book lending program and its public library lending program.

It goes on to discuss the value of e-book lending, and the commercial value proposition that Libraries create for publishers -- lending popular titles for a flat fee, and creating market exposure for their lower-demand backlist of titles.

Tuesday, November 01, 2011

Quickscribe Manual Updates for October 2011