New Design for Canadian Trademark Blog

Congrats to the crew over at Clark Wilson LLP's Canadian Trademark Blog on their new blog design. If you're reading via the RSS feed, be sure to click through today and check out the new look!

Also, congratulations to CW's in-house Webmaster, and multi-functional Library Technician Rob Golbeck who was front and centre on this project. Way to demonstrate the techie-prowess on this one Rob!

Knowledge Hoarding Not Just for Lawyers

In case anyone was wondering whether law firms were the only type of organization who's culture can promote information hoarding, it seems that school teachers are just as culpable.

Think about it. This means your children's teachers may be putting paycheques ahead of their clients - i.e. your kids. As a parent, that doesn't make me too happy, and I have to think there's an analogy here to how law firm clients feel... No one wants to be on the other side of the non-sharing equation, do they?

Not too many Librarians or KM practitioners will ever say that sharing knowledge is a completely natural behaviour. Heck, we need to teach our kids to share! And from recent experience with a two year old, I can say... they're not too crazy on the concept.

BUT, sharing is definitely a sign of a healthy & productive business. Firm clients want your best effort, and without paying to reinvent the wheel because the guy down the hall won't show you what's on his hard drive.

It may take strong firm leadership to instill a sharing culture, but it is a must be done. Client relations, internal productivity, a nice place to work... If internal productivity goals are important to a firm at all, then I'd say it's time to fight instincts, and kick some bad habits.

Mary Abraham's Above and Beyond KM

For those tracking blogs on the legal KM front, I'd like to give a strong endorsement for Mary Abraham's Above and Beyond KM. It's only been running for a couple months now, but it's well written and insightful.

What I like about this blog is that it focuses on process & people rather than technology. And when technology is addressed, the underlying aspects of change management & practicality seem to prevail. Always important in a law firm setting, IMO.

Do check it out. Mary's RSS feed is here.

[hat tip to Doug Cornelius]

New CanLII Blog

An interesting development I just posted over on Slaw ... CanLII news items seem to now be driven via their new blog!

And for those so inclined, there's an RSS feed also available.

Kind Words for the BCCLS

If you haven't seen it already, check out this post by the Dave Bilinsky on the BCCLS's website planning survey for BC Lawyers (it's still up if you haven't taken it. hint. hint....):

DB: Think about it. This is the chance to have a voice in designing how you interact with the BC Courthouse Library. Wikis? Blogs? Collaborative spaces? RSS feeds that deliver content tailored to recent developments in your area of practice or interest? The ability to create secure web spaces to collaborate and organize research in developing areas of the law? The ability to be a part of a virtual community of lawyers who exchange ideas on certain areas of the law that are of interest to them? Consider the ability to hold on-line discussion groups around emerging topics….or incorporate knowledge management concepts into their website. What is the best way to facilitate professional development right across the Province, using virtual tools and techniques and how can the Library Society lead that change?

Literally the only limits to the possibilities are the imaginations of the lawyers out there!

Go read the entire post. Support like this goes a long ways with law librarians everywhere. Go Dave!

Quickscribe Manual Updates for April

Quickscribe's BC Legislation Manuals updated during April:

• BC Fire Safety Manual
• BC Local Government Manual

And don't forget to check out the constantly updated stream of legislative changes on BCLegislation.ca!

Lawyers Bike for Justice in BC

The Western Canada Society to Access Justice is sponsoring a Lawyer’s Bike to Work event on Thursday, 29 May, 2008. From the press release:

Come and take part in this great event to promote Access to Justice in an earth-friendly way! This inaugural event includes a symbolic ride from the Vancouver Public Library – Main Branch to the Southwest corner of the Law Courts. All proceeds to benefit Western Canada Society to Access Justice initiatives.

Further information & Pledge sheets are available on the event notice page.

Dear BC Lawyers: Please Help!

Dear BC Lawyers,

Do you have some opinions on what the future should look like for online legal research? Want to support BC law libraries? Well, now is the time to share.

The BC Courthouse Library Society is asking for your help to improve their website and serve you better. All you have to do is take this short 3-minute web survey!

Plus, and here comes the big sales pitch, you could win one of two 8G iPod Touch devices in the process. (see image, pretty cool, right?)

The BCCLS is a not for profit organization and a registered charity. Their funding comes from the Law Society of British Columbia, the Law Foundation of BC, the Ministry of Attorney General, and donations from around the province.

If you've used the Courthouse library's services in the past, you already know how committed these people are. They are also one of the biggest regional investors when it comes to new web technology - both as it pertains to legal research, and also how it supports the BC legal community.

Please show your support!

Kind regards,
Steve Matthews

NY Times Covers Consumer Benefits of JD Supra

Full client disclosure here, but I really wanted to share this...

On Sunday, the NYTimes published a very flattering article on JD Supra titled, Lawyers Open Their File Cabinets for a Web Resource.

For me, this story is as close to the original vision for JD Supra as I've come across. While the research, sharing & marketing benefits are mostly evident, what tends to get overlooked is the public consumer angle. A very interesting part of this site's concept (for me) is the way people are empowered to make better decisions. Whether you're an Executive betting the company, or an individual hiring a lawyer, engaging legal help is an expensive proposition. Good decisions are obviously critical.

I'm not sure if, as the article says, Law is the last bastion; but do believe codified examples of work history can be part of the solution. Yet another element in moving toward the complete web-view of the legal professional.

Looking purely from a consumer's view, I see the benefits of sharing work product as:

• The ability to read these documents & become better informed;
• Increased reliability of documents where Lawyers take public ownership of them;
• Researching legal issues within a collection of vetted documents;
• Ability to identify a lawyer with rare experience (& not worth the lawyer's effort to market);
• Ability to identify expertise by geographic region or practice area;
  

When decisions & execution are *this* important, I can't see DIY legal work being an issue. The question then becomes, are Consumers better off with these documents available?

That answer, at least for me, is a definite yes.

New UBC SLAIS Course on LIS 2.0?

I have some fantastic news... Dean Giustini is part of group in early exploratory stages looking at creating an LIS 2.0 program out at UBC SLAIS.

Drop by & check out the comments in Dean's post and this wiki page to see some of the early thought processes. The other reason I'm enthusiastic about this initiative is that Brian Lamb is listed as one of the stakeholders. I read Brian's blog all the time, and think he has great vision.

We're long due for a course like this on the west coast, but certainly not behind the times. There's a great opportunity to learn from others who have gone before -(via Dean's wiki page...) Amanda Etches-Johnson, Alyssa Kroski and Meredith Farkas. And obviously Michael Stephens and our own Connie Crosby would be in that list too.

What would I like to see? Off the top of my head, how about...

1. Lots of hands on interaction with software tools - If students come out of the course with a 'no fear' attitude to try OS software and new web tools -- mission accomplished. The tools will be different in 5 years. Healthy attitudes rule!
   
2. A strong info-professional spin to the tools - setting up an RSS feed reader is great, but new students should also be strong on mixing & filtering content for their user's info-driven purposes. The librarian's job is to make information easy, and these interactive tools have the potential to solve many of our challenges. If we don't consider & apply them, who will?
   
3. A strong link to the traditional LIS core - information seeking behaviour, collection development, indexing, abstracting, controlled vocab vs folksonomy tagging, and so on. All have context to add to any web collection or project, LIS 2.0 projects included.
   
4. Web 2.0 Applications to Emerging Trends - New graduates are going to be asked about using web 2.0 for creating Intranets, Current Awareness services, or Competitive Intelligence projects. They don't have to be a total solution provider, but a complete perspective on the possibilities is essential.
   

For me, this isn't about anything 2.0 - it's just about building solid web skills within my profession. Same thing goes for our recent VALL screencasting workshop. Looking forward 10-15-20 years, how many of us believe that Librarians can compete without it?

If it was up to me, this course would be a mandatory requirement.

Google Librarian Central "Summer Break" Now 298 Days

I'm just saying.

Charon QC Launches Insitelaw

Preeminent UK law blogger Charon QC, aka Mike Semple Pigot, has a new offering - Insitelaw Magazine.

The new website, and its associated blog, will offer "a weekly newswire covering developments in and news about English law".

[hat tip: lo-fi]

Martindale Blog - Where's Sami?

I'm a bit late posting this, but Martindale has responded to my laundry list of blog design problems posted on February 5th. And just in time! ... for Kevin to drop another laundry list in their hands. Nasty Kevin, just nasty... ;)

On the plus side: blogger profiles, photos and archives have now been added. The other elements I noted are critical too, so let's hope they'll keep making improvements.

But now I have a new question: Where's Sami Hero?

Absent from those blogger profiles is the guy who took ownership & admirably responded to my original critique. I also note that after a substantial amount of blogging activity, Sami now hasn't posted since February 22nd.

Ok guys, fess up. What's going on?

Google Image Search vs DePauw VRC Librarian

"Hey Google. Ah, Dude, that's a Llama". Too funny.

Quickscribe BC Legislation Manuals - March Updates

Quickscribe's BC Legislation Manuals updated during the month of March:

• BC Real Estate Legislation
• BC Strata Property Act & Regulation
• BC Liquor Legislation
• BC Business Corporations Legislation

Also, please check out the new BC Legislation portal for daily updates to the laws of British Columbia. This automated RSS publishing website, developed by yours truly, is driven by Quickscribe's comprehensive updates for BC Statues & Regulations. It's free, quick and an easy review of the day's legislative changes at a single location.

Market Competition is the BestCase for Librarians

Connie Crosby has a good post up on the launch of Canada Law Book's new legal research offering BestCase. I say a 'good post' because Connie really echoes a lot of my own feelings about this new product.

Despite some of the current critique, and you will remember similar comments arising when WEC produced a competitor product a few years back, Librarians are now faced with an increasingly fractured marketplace. And to be honest, I don't have a problem with that.

[And before I get into this too far, full disclosure, Stem has done some work with CLB. ... Take it into consideration. I write this blog from experience, don't ok my posts with anyone, and try to 'examine' things; but a full understanding of my viewpoint is important.]

For me, this is about market competition and choice. As a Librarian, I want both. Costs of these platforms are rising too fast. To the point where many firms will soon be faced with making an either-or choice. Not everyone believes this, but I do. And if Libraries can't afford to have all of these services available to users, then I want some competition for my legal research dollar!

Fast forward five years. If my assumption is correct, how many companies do you want to be vying for your budget dollar? Personally, I want as many as possible. I want them all with replicated content -- in the digital age, case law & statues are mere commodities -- and I want them to compete against each other, with varying editorial standards, speed to publication, and value added services.

The current system, as you all know, leaves a lot to be desired. Contract negotiation isn't fun when going up against a monopoly/duopoly. Look at your costs 5 years ago, and see where things are at now. A 50% increase? Bet you're close. Librarians haven't had a negotiating position in quite some time.

But competition & choice can change this. Don't like what's offered? Walk it across the road. Send out an RFP and let these guys respond. They're in business. They won't be offended.

Librarians need to be in a position to make cost effective decisions. Having all our marbles in one jar was convenient, but not financially prudent. Librarians also balance making a business case for legal research needs - in both law firms and academic settings. Competition will empower that position.

I also see strong free resources like CanLII as pushing the envelope and continually raising the bar. Publishers need to keep investing & improving, and free has an important role in keeping these guys focused!

I don't claim to know the future for BestCase, or believe I'm the best person to review it. For a fair shake, VLLB readers should link over to Simon Chester's post on Slaw -- coverage issues & requests for more secondary material integration are always fair game. But I do appreciate that this distinctively Canadian company has had the resolve to jump in.

Long term? As I've said, Librarians & Libraries should benefit from choice & competition. We also might just have a Canadian contender. Doesn't sound that bad, does it?

VALL Screencasting Workshop: 10 Student Spots Now Open

Hey Steve, No student pricing? What gives!?!!

The VALL executive has decided to block off 10 student spots for our 2008 workshop, Screencasting in Libraries, to be held next Thursday, March 27th.

Here's the deal: 10 spots, $25 each, first come, first served. No easy payments, and no set of fantastic Ginzu steak knives will be included. Download the form, and contact Deborah MacLeod to confirm your spot. Deadline is Friday!

If VALL wants more student members, and more student participation, we have to put our money where our mouth is. So that's what we're doing! :)

And P.S. ... Don't forget about our free membership for Students! Come out to a lunch and find out what being a law librarian is all about. We're pretty good friends to have when the time comes to start job hunting too!

Michael Geist Coming to UBC April 3rd

Just a quick note to say 2007 Clawbies winner Michael Geist will be speaking out at UBC on the evening of April 3rd.

The presentation is titled E-Publishing & The Law, and is being hosted by Canadian Journalism Foundation (CJF). There is no cost to this event, and details for registering online can be found on the programs page of the CFJ website.

Law Week 2008 - CBABC Call for Volunteers

Law Week 2008 is coming this April 14th to 20th, and the CBABC is calling for members to volunteer!

Events are set to be held throughout British Columbia, including: "Cowichan Bay, Fort St John, Kamloops, Kelowna, Nanaimo, New Westminster, Port Coquitlam, Vancouver and Victoria."

For more information on volunteering, contact information is included in this pamphlet.

Public Facing Legal KM

Following up on a recent comment I left over on Lawyer KM, I'd like to relay some thoughts I've had going for a while. When it comes to legal knowledge management (KM), in my view, there will always a portion of a law firm's codified knowledge that will exist on the public web.

While I accept that smaller firms, and especially solos, can make a conscious decision to censor themselves and not web-publish their experience; I do believe that's an exception rather than the rule.

In my view, and particularly as firms get larger, a portion of lawyer knowledge is always going to public facing. For me, this goes much further than the aggregation of work product documents, related to the above comment. JD Supra is just the newest tangent that law firms should consider.

The big challenge for law firm KM practitioners, again in my view, is to harness that public facing knowledge and to make it accessible to others. Let me give a couple of non-document based examples:

• Lawyer blog posts - If your lawyers are posting frequently to a blog, not aggregating and collecting the content generated could be a huge mistake. At the very least, the RSS feed for that blog should be piped back into your firm & published on the Intranet; or, it could be mixed with a number of other firm blogs, and imported into a searchable database behind the firewall.
  
  
• Online Bookmarks - Using a bookmarking service like del.icio.us, your lawyers could easily be sharing the publications & articles they find online, and driving the firm's professional development resources in the process. What about aggregating all of the bookmarks made by firm lawyers - along with their personally chosen keyword classifications via tagging - and making those resources available internally?
  

Another example I gave in the comment link above was BC Real Estate Links (BCRELinks). This is a website we put together at my former law firm, and a great example of public facing KM. One important point I like to make about this website is that it gets daily attention & contribution from the lawyers involved. Why? Because it's public (read: client) facing. Believe me when I say, public facing KM isn't just about sharing knowledge for altruistic reasons. The challenge is to get this knowledge in front of decision makers. Unless clients & potential clients see it, there really isn't a business case for doing so.

In all my years conducting legal KM (I built my first web-based memo bank in 1996), I've never found a better incentive for getting lawyers to contribute to KM than marketing & business development. Oh, and throw in client service too! These are all core business goals for every law firm out there. Why wouldn't KM practitioners maximize their internal program by levering the primary goals that drive their lawyers? Mixing law firm KM with Business Development is simply good business. Now, and in the future.

So whether it's work product (court filings, decisions, research, articles, PD materials, etc...) with a site like JD Supra, or whether it's public web platforms that support blog posts, web bookmarks, or online video sharing - lawyer knowledge is being codfied online. The question now becomes - how will your firm maximize its value?